Privacy Policy
Last updated 26 August 2026
1. Introduction: SimBuddy (“we”, “our”, “us”) provides independent comparison tools to help Australians find suitable SIM and eSIM plans.
We are committed to protecting your privacy and handling your personal information responsibly, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use SimBuddy.
By accessing or using SimBuddy, you agree to the terms of this Privacy Policy.
2. What Personal Information We Collect: We collect personal information that is reasonably necessary for our services, including:
2.1 Information You Provide Email: address (if you subscribe or contact us) Feedback, enquiries, or support messages Optional profile or preference information
2.2 Information Collected Automatically: Device information (browser type, operating system) IP address and general location Pages viewed and interactions with our site Referral sources Session analytics
2.3 Cookies & Tracking: We use cookies and similar technologies to: Improve site performance Analyse usage patterns Personalise content Support advertising and affiliate tracking You may disable cookies in your browser settings, but some features may not function correctly.
3. How We Use Your Information: We use personal information for the following purposes:
* Providing comparison tools and website functionality * Improving our platform, content, and user experience * Responding to enquiries and support requests * Sending optional newsletters or updates (with your consent) * Measuring advertising performance * Complying with legal obligations We do not sell personal information.
4. Affiliate Links & Third‑Party Providers SimBuddy includes affiliate links to mobile carriers and eSIM providers.
When you click a link or purchase a product:
- The provider may track your visit - We may receive a commission - The provider’s own privacy policy applies - We do not control third‑party data collection and recommend reviewing each provider’s privacy policy.
5. Disclosure of Personal Information: We may disclose personal information to: Service providers assisting with hosting, analytics, email delivery, or security Regulatory authorities when required by law. Affiliate partners when you interact with their links (subject to their policies). We do not disclose personal information for unrelated marketing purposes.
6. Data Storage & Security: We take reasonable steps to protect personal information from: Misuse Loss Unauthorised access Modification Disclosure Security measures include: Encrypted connections (HTTPS) Access controls Regular audits Secure hosting environments However, no online service is completely secure, and we cannot guarantee absolute protection.
7. Access, Correction & Deletion: You may request: Access to personal information we hold Corrections to inaccurate information Deletion of your personal information (where legally permitted)
To make a request, contact us at: support@simbuddy.com.au We will respond within a reasonable timeframe.
8. Children’s Privacy SimBuddy is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
9. International Data Transfers Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure compliance with the Australian Privacy Principles.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Published changes take effect immediately.
11. Contact Us: If you have questions about this Privacy Policy or how your information is handled, contact:SimBuddy Support Email: support@simbuddy.com.au Website: https://simbuddy.com.au
